Risks to your physical, mental & emotional health
Excessive workload is a major issue, and it's getting worse
It causes real harm to mental, emotional and physical health: fatigue in particular is a significant cause of
accidents and incidents in workplaces and much of it can be traced back to excessive workload.
Employers rarely deal with excessive workload unless prompted by action from workers. Some employers
mistakenly believe it is an issue for workers to sort out themselves: that if only you managed your time
better—spent less time talking, or worked more quickly—the issues would magically resolve themselves.
This is a blatant attempt to shift responsibility for excessive workload from the employer to workers.
Organisational changes or workplace restructures can result in heavy workloads, long working days,
unpaid overtime, staffing cuts and high demands. It all stems back to management allocating insufficient
time and/or staffing to properly complete work.
Such changes can be the result of a desire to achieve“efficiency targets” (getting more work from you for
the same or less cost). Ultimately the mentality leads to the bottom line coming before your wellbeing
and overall health.
Workers who fail to report excessive workload are enabling management to never address the issue.
Failure to report even encourages management to keep trying to achieve more “efficiency targets”,
believing that if no-one is complaining, there must be more “fat to trim”.
You can find yourself in a Catch 22: You want to report excessive workload but are so busy you keep
putting off completion of the paperwork required to formally lodge a complaint.
But it is important to make the time to complete an incident report each and every time you identify an
unsafe condition, and to encourage workmates to do the same.
Completing an incident report places responsibility and accountability back onto the employer, where
it belongs, and gives them nowhere to hide. An incident report can also be the start of a paper trail to
identify and demonstrate the existence of ongoing problems unresolved by managers.
How you can recognise excessive workload: