Contact Us

HACSUassist is the first point of contact for HACSU members, providing advice and assistance on the issues they face in workplaces every day.

  • Staffed by experienced Industrial Organisers who support members from first contact to the conclusion of their issue.
  • Educates members about their rights within their workplace.
  • Provides sound advice to members on industrial issues such as awards, agreements, legislative matters, workers’ compensation, individual grievances and bullying and harassment issues.
  • Links members to member benefits such as bookings for holiday homes, and purchases of wish cards and movie tickets.
  • Provides representation with regard to disciplinary and other matters.
  • Updates Industrial Organisers with members’ feedback about collective (group) issues in workplaces.

How to contact us

Call 1300 880 032, or (03) 6278 7875 if calling from a mobile.

Email enquiries to or fill in the form on this page.

HACSUassist staffed hours

Monday - Thursday: 8am - 6pm

Friday: 8am - 5pm

Office opening hours


Monday - Friday: 8.30am - 5pm

11 Clare St, New Town


Monday - Friday: 8.30am - 5pm

Suite 104/287 Charles Street, Launceston (opposite LGH)


By appointment

80 Oldaker St, Devonport

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All contact with HACSUassist is confidential, and is treated with the utmost privacy.

"HACSU's support was nothing less than incredible..."

John talks to us about how she received a better than expected outcome when dealing with a recent pay dispute with his employer.
john's Story