Southern Cross Care workloads

Posted on
February 15, 2022
Aged Care Sector

FWC sets out process

The Fair Work Commission held the fourth conference about SCC’s cuts to servery hours at Fairway Rise, Rosary Gardens, Guildford Young and Sandown. While it couldn't prevent SCC from doing this, they have urged SCC to consider your workloads and set out a process for you to raise your concerns, and SCC need to address them.

SCC have kept telling the commission that you can complete all duties and take your breaks and start and finish on time, despite the significant cut to hours, while we’ve continually raised that this is unsafe for staff and residents.

So, the first thing we need to do is to keep them to their word. You should make sure you start and finish on time and take all of your breaks uninterrupted. Only do what you can do in your allocated hours – don’t let SCC take advantage of your goodwill to do more than you should. If things can’t be done on time, the onus is on management.

The commission has also put in place a process for dealing with your workload. This process will only work if you document issues and be specific about them. For instance, if SCC allocate you one hour to do a task that takes one and half hours, you need to document and raise this with them, and if they don’t honour their commitment to addressing the issue, we can take a dispute back to Fair Work.

You can look at what the commission has put in place following these conferences here.

Please also attend the staff focus groups and raise your concerns. Don’t let them divide and conquer workers by putting one work area against another – let’s support each other.

We'll be visiting weekly to see how it's going and help you raise your concerns. We're also trying to make sure we have a delegate or contact person for each worksite to make it easier for you to talk about your issues and improve your workplace.

For more information about this or any other industrial matter, members should contact HACSUassist on 1300 880 032 or email or complete our online contact form

Aged Care Sector