After a long wait since we wrote to management to enquire about payment for workers for the mandatory training, we have finally received a response.

We originally wrote to management to ask why workers had been sent invitations to trainings that were mandatory, but when workers asked the question about payment, they were told they would not be paid at first and then confusingly they were told they would be paid for one hour once they completed the training.

We have asked management how paying workers an hour for mandatory training complies with the minimum two-hour engagement requirement in their current Enterprise Agreement.

Management adviser, Senior Workplace Relations Consultant, Abbey George, has replied and said:

‍We confirm that Meercroft have looked further into the potential issue regarding the payment of Ausmed online training. ‍It does appear that there may be some instances where the minimum two (2) hour engagement has not been made and Meercroft will be reviewing this and backpaying where required.  If your members have specific instances/dates they can provide this will help expediate the process and would be much appreciated.‍

‍As you are aware Meercroft take pride in supporting their staff and this oversight was not intentional in any way.

‍Well done to those members who raised the question about payment for mandatory training. As you can see, it pays to ask questions!

If you know you did mandatory training on a certain date but do not believe you have been paid correctly, you can pass those dates on to management so that they can process the backpay a little quicker.

If you have more questions about training or any other issues, please feel free to contact HACSUassist and have a chat about them.