We recently had a meeting with Shawn Kopel Senior Employee Relations Partner at Integratedliving to discuss some member concerns, and the following commitments were given:
Team meeting minutes will have a new format with an actioned items list attached so it’s an accurate account of the meeting including outstanding items and who’s responsible for them.
ILA will consider providing anti fog liquid to try to prevent glasses fogging up.
There’ll be monthly newsletters to update staff about WHS issues they raise, and ILA agree issues should be responded to in 5 working days.
They are looking at holding WHS elections in the new year, maybe involving HACSU, ensuring staff know who their WHS representative is.
ILA will look at rostering as people sometimes have their break scheduled at the start of shift or have no break as there’s not enough time being scheduled between clients. ILA support a 30-minute meal break and said to let them know if you’re not getting one.
Why shifts are dropped in on staff without warning will be investigated, and they agree this shouldn’t happen.
If you’re having issues with the new app then ILA have asked that you report the issue.
ILA will investigate issuing a communication on supporting clients who smoke and information to TLs on how to deal with the issue.
If travel time isn’t correct ILA wants you to raise the issue so it can be rectified.
ILA are integrating their platform and moving towards a digital online platform for client care plans, but you’re not expected to perform any IT functions outside your scheduled work hours.
Where you get a short notice cancellation and only get paid for ½ hour the head of payroll has confirmed you must be paid for 1 hour min engagements. It might be a scheduling issue and might be because of invisibility of travel time in a particular case. Details need to be provided so that ILA can follow up with rostering.