We’ve just won a brand-new initiative to introduce “duty delegates” for ambulance workers from 1 April. These delegates are your fellow HACSU ambulance colleagues who are on-call to help you with any questions that may pop up while you’re at work.

What this means is that HACSU members will be able to call a delegate 24/7 with pressing matters for advice about issues like:

• Serious award and agreement breaches

• Ongoing industrial action

• Conflict at work

• Fatigue management

• Safety concerns requiring immediate mitigation or resolution

Essentially, your duty delegate will be able to provide advice on your concerns, or where there is a dispute at work. We’re hoping this new role will help to keep you safe from possible disciplinary or complaint processes by providing you with on-the-job advice when you need it.

The duty delegate will be listed on the daily muster (just in case you don’t recognise the name), and they will be on-call for HACSU members statewide. It’s exciting that your fellow members of the HACSU ambulance sub-branch (AESB) worked on this idea and won the right to implement it after they took it to management.

Please note the duty delegate is not for day-to-day enquiries about pay, ongoing contract issues, or other routine or non-urgent questions. Please continue to use the AESB Facebook page or contact HACSUassist on 1300 880 032 or assist@hacsu.org.au

We’ll also get an update to you soon with more information about your new agreement as we head towards getting it registered.

If you’ve got any questions in the meantime, make sure you get in touch.