We spoke to Tony Cohen, Glenhaven CEO, about reports that new inductees were being told “not to go through workers compensation if they sustain an injury at work, but instead to see a doctor, get a receipt and Glenhaven will reimburse staff whatever the cost”.
We told him that if this is an accurate representation of what's being said at inductions it would be inappropriate and a total misrepresentation of the rights of any worker injured at work.
Tony believes it was a communication error and that Glenhaven most definitely advises inductees that if they're injured at work they can make a claim through workers compensation, and that Glenhaven has a duty to report any workers compensation claims made to them.
He believes the miscommunication was because inductees are also told that if they sustain a minor injury that doesn’t result in a worker’s compensation claim, Glenhaven would be happy to pay for a medical check-up associated with that injury if they provide a receipt.
Tony said he would talk to his staff about the way the workplace health and safety agenda is presented during induction to make sure this communication error doesn’t occur again.
Anyone with concerns or questions about workplace injury is encouraged to give HACSUassist a call.