Glenara Lakes response

Posted on
May 25, 2020
Aged Care Sector

We've written to the facility manager five times since April 16.

We were asking for a response to the questions we’d raised on behalf of staff, and we only got one reply saying that one of the questions had been forwarded to management, and it wasn’t until after the last update was sent to members that we were asked to attend a meeting.
At the meeting, we talked about the following (plus a few other things):

  • The reduction in care staff at Glenara Lakes
  • Why staff who used to give ACFI massages are no longer doing this
  • The removal of the 7-11 shift
  • Short staffed for multiple days of ECAs and EN’s and a direction not to replace staff
  • A new roster review of Leisure and lifestyle with a view to cutting hours 

The main reasons given for the reduction in staff, and not replacing staff when they call in sick, is that Glenara are overstaffed and also short of residents.

The removal of the 7-11 shift was done because they've had an assessment done of the rooms and any cluttered furniture has now been moved so care staff no longer need to move furniture.

We must admit to huge concerns because a roster review was only done at Glenara Lakes before Christmas, and they're now coming again to review Leisure and Lifestyle rosters.

With the additional workload due to issues related to COVID-19, one would think there should be an increase in staffing levels not a reduction.

If members think these answers don't cut the mustard, please let us know.

For more information about this or any other industrial matter, members should contact HACSUassist on 1300 880 032 or email or complete our online contact form

Aged Care Sector