Disability incident documentation

Posted on
May 13, 2020
Social Community and Disability Sector

Why members must do it!

We recently wrote to a disability service provider over concerns arising from assaults by a resident upon staff and other residents.

In this case the provider said that following HACSU’s ongoing inquiries they were going to put a Behaviour Support Practitioner into the house to look at not only the particular resident but how the interactions with all staff and residents occur in the house - they'll be looking at effective communication strategies and to ensure that staff are using things like Key Word Signing as well as appropriate communication devices and de-escalation strategies.

In order to raise these issues on members' behalf, and to get action, the thing we can’t stress enough is to be sure to fill in the appropriate workplace incident reports and document all incidents to the employer, including when behaviour methods aren't working and any other behavioural issues that change, even mild changes with the participant, - because if it isn’t documented it's as if it didn’t happen, and we've seen incidents where the employer blames workers for not using them or for not documenting things.

If changes are needed to present to NDIS for reviewing then it needs to be documented properly or nothing will change.

For more information about this or any other industrial matter, members should contact HACSUassist on 1300 880 032 or email assist@hacsu.org.au or complete our online contact form

Social Community and Disability Sector