Baptcare catering update

Posted on
April 12, 2023
Aged Care Sector

We need to hear from you

It’s been three months since Baptcare and CaterCare cut their dodgy deal, leaving you in the dark about your working entitlements and lumping you with excessive additional duties.

We wanted to update you on the latest developments and ensure you have received all your entitlements so that your bosses cannot cut and run.

End of employment entitlements

Our legal team have looked at the case law and the redundancy provisions in the Fair Work Act. Unfortunately, we cannot make a claim for redundancy payment from CaterCare, as your termination falls under an exemption to redundancy called the “ordinary and customary turnover of labour.” However, you would be entitled to notice of termination if you were terminated by CaterCare. We've sent you an email with the payments you should receive based on the length of your service.

In some cases, if you’re over 45 years old, you should have received an additional week’s payment. Have a look at your final payslip with CaterCare. If you were not paid correctly, let us know your length of service and send us your final payslip.

Workload for carers

After the meeting with the FWC in February, we wrote to Baptcare noting that the changes to meal delivery duties for caring staff had caused an excessive and unfair workload. However, Baptcare don’t seem to agree. We want to bring this matter back to the Commission. To do this, we will need workers to tell us about how the additional duties have impacted you.

Please contact HACSU if you have a story to share about the excessive workload caused by additional duties. We’re keen to hear from you and address the workload concerns for caring staff.

For more information about this or any other industrial matter, members should contact HACSUassist on 1300 880 032 or email or complete our online contact form

Aged Care Sector