After hearing about Ian’s recent meetings and failure to address workload issues, we wrote to him requesting a sit down to hash things out.
We're still waiting...
Since we contacted the CEO, we also know that head office/the CEO will be visiting to see things for themselves this Thursday, and we encourage members to be honest and raise any concerns directly - we'll be doing the same.
After all, it’s in OneCare’s interest to make sure workload is manageable because if members don’t have enough time, residents miss out.
We'll be following up with Ian and will continue to keep members in the loop.